Front Desk Associate - PRN Job at Exceptional Healthcare Inc., Prescott, AZ

dEdicWRhbDc5bm1JUDBPQUtaeTRlZ1FKaGc9PQ==
  • Exceptional Healthcare Inc.
  • Prescott, AZ

Job Description

The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:

  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner. 
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning.
  • Perform other duties as assigned.

Qualifications:

  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results              
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction

Schedule:

  • PRN, Weekends
  • Day (7AM to 7PM) and Night (7PM -7AM) Shifts 
 
  • Health insurance
  • 401(k)
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off

Job Tags

Part time, Relief, Shift work, Night shift, Weekend work,

Similar Jobs

CRH

Dump Truck Driver Job at CRH

 ...forward to continued success in the 21st Century!** 1,500 Sign on Bonus ** Pay: $20-$22 an hour, depending on experience Dump Truck Driver Position Overview This is a skilled position which requires picking up and delivering of bulk product from... 

Pepwear LLC

Brand Ambassador Job at Pepwear LLC

 ...feet for hours at a time and lifting/moving boxes and equipment weighing up to 40 pounds. Events could occur during the weekdays and weekends. Events can last from one-day to two-three days in length. This is a Part Time/Seasonal position. Events occur year-round with... 

General Dynamics Information Technology

Enterprise Print System Administrator-TS/SCI clearance Job at General Dynamics Information Technology

 ...Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Active Directory (AD)...  ...print services. You will work closely with both on-site and remote users to resolve printing issues, coordinate upgrades, and provide... 

Epic Special Education Staffing

Special Education Teacher Job at Epic Special Education Staffing

 ...Epic Special Education Staffing is now offering a $2,000 sign-on bonus for a limited time for Special Education Teacher! ABOUT US Together, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From... 

Cedar Point

Mechanic Welder Job at Cedar Point

Overview: Assist Ride Maintenance in the repair of rides and attractions, perform welding operations as required, fabricate parts, work with tools and other equipment. Responsibilities: Weld items as specified by layouts Ability to read blueprints, diagrams, ...