Product/s: API developer portal Telecommunication is seeking a UX Writer to join its API Program and lead writing efforts for business-critical APIs and other developer tools on internal and external websites. The UX Writer will work within the API Program product team to help shape the developer portal digital experience through copy and content. The opening can be located at the new Boston office and be hybrid or fully remote. It reports directly to the devportal product lead and will work closely with UX designers on the team. The right candidate will have demonstrated experience with API-driven products in consumer and/or enterprise technology settings. In addition, they will be able to: Own content goals and deliverables for complex projects across devportals Author compelling short- and long-form content that maintains Telecommunication voice consistency and elevates product offerings Evaluate content for compliance with voice standards and to improve quality, maximize word economy and comprehension Apply knowledge gained on the job to enhance messaging end to end and pinpoint gaps in existing content Edit and fact-check content generated by technical writers and developers before it is published online Partner with UX designers to enhance text based on target audiences, visual spaces, form factors and other aspects Document evolving product voice standards and best practices for digital channels as they mature Qualifications
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