Job Description

Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Crown Cork & Seal USA, Inc.

Electrician - Maintenance Job at Crown Cork & Seal USA, Inc.

...owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer... ...manufacturing environment or applicable education. (Trade school, apprenticeship, etc.) Working knowledge of PLCs, sensors, controls and...

Masterguard

Environmental Manager Job at Masterguard

...provides a great opportunity for hard-working and skilled individuals. Scope of the Position: We are seeking a dedicated Environmental Manager to join our team. The Environmental Manager develops, administers, implements and maintains environmental programs to...

City Vision University

Director of Online Education and Technology Job at City Vision University

...of City Vision University. The position is full-time and is a work-from-home position anywhere in the United States. Duties include:... ...analyze complex data Support Our Mission as an online-only, Christian institution with the goal of providing radically affordable education...

Bobby Simpson - State Farm Agent

Insurance and Financial Services Position - State Farm Agent Team Member Job at Bobby Simpson - State Farm Agent

...DESCRIPTION: As an Insurance and Financial Services Position - State Farm Agent Team Member for Bobby Simpson - State Farm Agent, you are... ...Health benefits Growth potential/opportunities for advancement within my agency Flexible work from home options available....

Johnson Controls, Inc.

Business Development Director (remote) Job at Johnson Controls, Inc.

...will do The Business Development Director - Energy Solutions position is part of our Sustainable Infrastructure business at Johnson Controls. We are seeking a seasoned professional with a proven track record of success selling Infrastructure renewal programs across...

Work From Home-Admin Assistant Job at Adventure Awaits, United States

c0d6amRxdCsvSG1NUEVhRUpwUytjQXdEakE9PQ==