Job Description

Job Description

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Call Center Professional to work at a premier client in Columbia, SC. With us, it’s all about finding the job that’s just right.
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\n Salary/Pay Rate/Compensation: $13-$16
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\n Why you should apply to be a Call Center Professional: \n

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• Gain experience with a reputable company known for its commitment to customer satisfaction. \n\t
• Access to ongoing training and opportunities for career advancement. \n

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\n What’s a typical day as a Call Center Professional? You’ll be: \n\n

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• Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. \n\t
• Accurately documents inquiries and initiates or processes adjustments. \n\t
• Performing research as needed to resolve inquiries and documenting all interactions accurately. \n\t
• Responds to, research and/or assists with priority inquiries and special projects as required by management. \n\t
• Coordinating with other departments to address and resolve customer issues, while assisting with priority inquiries and special projects as required by management. \n

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\n This job might be an outstanding fit if you: \n\n

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• Have a High School Diploma or equivalent. \n\t
• Have experience with at least 1 year of claims processing and customer service experience, or a Bachelor's Degree in lieu of work experience. \n\t
• Possess excellent verbal and written communication skills, along with strong human relations and organizational abilities. \n\t
• Are able to handle high-stress situations with good judgment and discretion, especially when dealing with confidential information. \n\t
• Are able to work onsite at the client company. \n

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\n What happens next
\n Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
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\n Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Professional today!
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\n #GRACE
\n #P1
\n #CB
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\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!\n\t\t\t \n\t\t\t

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.\nKelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\n\t\t\t \n\t\t\t

Job Tags

Holiday work, Temporary work, Work experience placement, Local area,

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